Training for groups, chains and franchises
In-house spa management, front-desk and therapist-onboarding programmes for hotel groups, resort brands, spa chains and salon franchises. Private cohorts, employer invoicing, brand-standard content.
A hotel group opening four spas a year, a salon franchise with sixty units, a resort brand with a therapist turnover problem — each needs the same thing: a repeatable programme that turns promoted staff into managers and new hires into productive therapists, without flying everyone to head office. The Institute runs private cohorts of any course, adapts the content to your brand standards, and reports completion and results to your L&D team.
What we run for groups
Private cohorts of the Spa Management Certificate and Spa Director Diploma; group onboarding through the Front Desk and Therapist Foundation courses; any masterclass as a private session; and pre-opening programmes for new properties.
How it works
Minimum five learners per cohort. Content is customised to your SOPs and brand language; assessments use your properties' numbers; live sessions are scheduled in your time zone. You receive a completion report, individual results and, for the Certificate, CSM-ISM exam outcomes. Invoicing to the group; fees from $595 per learner for the Certificate at ten or more.
Association and network members
Members of the Spa & Wellness Association of Canada and the Spa & Wellness Association of India receive corporate rates automatically. Groups listed on SpasWorldwide.com can add a "trains with the Institute" mark to their profiles.
Questions
Can you train on our booking software?
We teach routines that work in any system and will use your system's reports in the assignments; we do not provide vendor product training.
Do you travel?
Faculty can deliver on site for pre-opening programmes and director cohorts; most groups run everything online.